Oakland, John S.
Total quality management : text with cases / John S. Oakland - 2nd - Oxford : Butterworth-Heinemann, 2000. - xii,380p. : ill
Business
0750639520 :
Total quality management
Total quality management-Text and cases; System design; Communications; Leadership; Change management
658.40130722
Total quality management : text with cases / John S. Oakland - 2nd - Oxford : Butterworth-Heinemann, 2000. - xii,380p. : ill
Business
0750639520 :
Total quality management
Total quality management-Text and cases; System design; Communications; Leadership; Change management
658.40130722