Gerson, Richard F.
Measuring customer satisfaction / Richard F. Gerson - 1st ed. - London : Kogan Page, 1993. - 144p. : ill
Business
0749412593
Customer satisfaction
Customer service
658.812
Measuring customer satisfaction / Richard F. Gerson - 1st ed. - London : Kogan Page, 1993. - 144p. : ill
Business
0749412593
Customer satisfaction
Customer service
658.812