Thompson, Harvey
The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson - 1st ed. - New York : McGraw-Hill, 2000. - xv,247p. : ill
Business
2004-05-24
0071352104
Marketing
Customer interaction; Customer management
658.812
The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson - 1st ed. - New York : McGraw-Hill, 2000. - xv,247p. : ill
Business
2004-05-24
0071352104
Marketing
Customer interaction; Customer management
658.812