Sterne, Jim
Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne - 2nd - New York : John Wiley, 2000. - xvi,351p. : ill
Business
2004-05-25
0471382582
Internet marketing
Customer services - Communication systems; Customer service
658.8120285
Customer service on the internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne - 2nd - New York : John Wiley, 2000. - xvi,351p. : ill
Business
2004-05-25
0471382582
Internet marketing
Customer services - Communication systems; Customer service
658.8120285