Lucas, Robert W.
Customer service : skills and concepts for success / Robert W. Lucas - 2nd - New York : Glencoe / McGraw-Hill, 2002. - vii,532p. : ill
Business
2005-10-30
0078226333
Customer service
Customer relationships
658.812
Customer service : skills and concepts for success / Robert W. Lucas - 2nd - New York : Glencoe / McGraw-Hill, 2002. - vii,532p. : ill
Business
2005-10-30
0078226333
Customer service
Customer relationships
658.812