Peelen, Ed
Customer relationship management / - New Delhi: Pearson education, c2005. - xvi, 433p. : Ills., figs., charts, graphs, tables; 24 cm.
Includes Index
Includes references
9788131725405
Customer relations
Consumer behavior
658.812
Customer relationship management / - New Delhi: Pearson education, c2005. - xvi, 433p. : Ills., figs., charts, graphs, tables; 24 cm.
Includes Index
Includes references
9788131725405
Customer relations
Consumer behavior
658.812