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Services marketing : people, technology, strategy / (Record no. 1747)

000 -LEADER
fixed length control field	00646nam a2200205 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN	8178083523 :
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8
100 1# - MAIN ENTRY--AUTHOR NAME
Personal name	Lovelock, Christopher
245 00 - TITLE STATEMENT
Title	Services marketing : people, technology, strategy /
Statement of responsibility, etc	Christopher Lovelock
250 ## - EDITION STATEMENT
Edition statement	4th
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication	Delhi :
Name of publisher	Addison Wesley Longman,
Year of publication	2001.
300 ## - PHYSICAL DESCRIPTION
Number of Pages	xviii,717p. :
Other physical details	ill
520 0# - SUMMARY, ETC.
Summary, etc	Business
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term	Service marketing
650 27 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term	Service management; Customer; Competitive market
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	CIU Library

Holdings
Permanent Location	Current Location	Shelving location	Date acquired	Source of acquisition	Cost, normal purchase price	Full call number	Accession Number	Copy number	Price effective from	Koha item type
CIU Library	CIU Library	General Stacks	2002-01-03	Karim International	540.00	658.8 L899s 2001	003257	1	2002-01-03	CIU Library
CIU Library	CIU Library	General Stacks	2011-04-21	Karim InternationalSmart BooksRiza Enterprise	540.00	658.8 L899s 2001	004217	2	2015-09-07	CIU Library
CIU Library	CIU Library	General Stacks	2003-09-01	Riza Enterprise	540.00	658.8 L899s 2001	004306	3	2003-09-01	CIU Library

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