Services marketing / (Record no. 2211)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00672nam a2200217 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9814126225 : |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Kurtz, David L. |
| 245 00 - TITLE STATEMENT | |
| Title | Services marketing / |
| Statement of responsibility, etc | David L. Kurtz, Kenneth E. Clow |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York : |
| Name of publisher | John Wiley, |
| Year of publication | 2002. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxii,570p. : |
| Other physical details | ill |
| 520 0# - SUMMARY, ETC. | |
| Summary, etc | Business |
| 650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Services marketing |
| 650 27 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service quality; Operations; People; Environment; Services strategies |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Clow, Kenneth E. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | CIU Library |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CIU Library | CIU Library | General Stacks | 2011-04-21 | Karim InternationalRiza Enterprise | 0.00 | 658.8 K97s | 003828 | 1 | 2015-09-07 | CIU Library | ||||
| CIU Library | CIU Library | General Stacks | 2003-09-01 | Riza Enterprise | 420.00 | 658.8 K97s 2002 | 004301 | 2 | 2003-09-01 | CIU Library | ||||
| CIU Library | CIU Library | General Stacks | 2003-09-01 | Riza Enterprise | 420.00 | 658.8 K97s 2002 | 004302 | 3 | 2003-09-01 | CIU Library |