| 000 -LEADER |
|---|
| fixed length control field |
00796nam a2200241 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| ISBN |
8120329953 : |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.4013 |
| 100 1# - MAIN ENTRY--AUTHOR NAME |
|---|
| Personal name |
Jannakirman, B. |
| 245 00 - TITLE STATEMENT |
|---|
| Title |
Total quality mangement: text and cases / |
| Statement of responsibility, etc |
B. Jannakirman, R. K. Gopal |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication |
New Delhi : |
| Name of publisher |
Prentice Hall of India, |
| Year of publication |
2006. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Number of Pages |
ix,250p. : |
| Other physical details |
illus.,figs.,tables |
| 520 0# - SUMMARY, ETC. |
|---|
| Summary, etc |
Business |
| 650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Total quality management |
| 650 27 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical Term |
Quality concepts; Quality Services; Proactive improvement; Quality standard; Customer relationship management |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Gopal, R. K. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
CIU Library |