Customer Service for Dummies / (Record no. 6984)
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| 000 -LEADER | |
|---|---|
| fixed length control field | nam a22 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780471768692 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 L537c 2006 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Leland, Karen : Bailey, Keith |
| 245 ## - TITLE STATEMENT | |
| Title | Customer Service for Dummies / |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 3rd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | USA: |
| Name of publisher | Wiley, |
| Year of publication | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 380p.: |
| Other physical details | 27 cm. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Customer Service |
| Form subdivision | Marketing |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | CIU Library |
| Withdrawn status | Lost status | Damaged status | Not for loan | Permanent Location | Current Location | Shelving location | Date acquired | Source of acquisition | Full call number | Accession Number | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CIU Library | CIU Library | General Stacks | 2022-11-07 | Gifted By American Corner, Chittagong | 658.812 L537c 2006 | 011543 | 1 | 2022-11-10 | CIU Library |