Total quality management : text with cases / John S. Oakland
By: Oakland, John S
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Material type: 
BookPublisher: Oxford : Butterworth-Heinemann, 2000Edition: 2nd.Description: xii,380p. : ill.ISBN: 0750639520 :.Subject(s): Total quality management | Total quality management-Text and cases; System design; Communications; Leadership; Change managementDDC classification: 658.40130722 Subject: Business
| Item type | Current location | Call number | Copy number | Status | Date due |
|---|---|---|---|---|---|
| CIU Library | General Stacks | 658.40130722 O11t 2000 (Browse shelf) | 1 | Available |
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| 658.4013 S955q 2005 Quality management : creating and sustaining organizational effectiveness / | 658.4013 W111q Quest for balance : the human element in performance management systems / | 658.4013 W111q 2002 Quest for balance : the human element in performance management systems / | 658.40130722 O11t 2000 Total quality management : text with cases / | 658.401307226 R823t Total quality management : text, cases and readings / | 658.402 B496c 1996 Cross-cultural team building : guidelines for more effective communication and negotiation / | 658.402 D124o 1996 Organization theory and design / |
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