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Services marketing : integrating customer focus across the firm / Valarie A. Zeithmal, Mary Jo Bitner

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BookPublisher: New Delhi : Tata McGraw-Hill Publishing, 2003Edition: 3rd.Description: xx,668p. : ill.ISBN: 0070530424 :.Subject(s): Services marketing

DDC classification: 658.8 Subject: Business

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Item type	Current location	Call number	Copy number	Status	Date due
CIU Library	General Stacks	658.8 Z48s 2003 (Browse shelf)	1	Available
CIU Library	General Stacks	658.8 Z48s 2003 (Browse shelf)	2	Available

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