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Customer service : skills and concepts for success / Robert W. Lucas

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BookPublisher: New York : Glencoe / McGraw-Hill, 2002Edition: 2nd.Description: vii,532p. : ill.ISBN: 0078226333.Subject(s): Customer service | Customer relationshipsDDC classification: 658.812 Subject: Business

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Item type	Current location	Call number	Copy number	Status	Date due
CIU Library	General Stacks	658.812 L933c (Browse shelf)	1	Available
CIU Library	General Stacks	658.812 L933c (Browse shelf)	2	Checked out	27/08/2024

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