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Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers

By: Summers, Donna C.S.
Material type: materialTypeLabelBookPublisher: New Delhi : Prentic-Hall 0f Insia, 2005Edition: 1st ed.Description: xii,409p. : ill.ISBN: 8120328213 :.Subject(s): Quality management | Organizational effectiveness; Quality systems; Strategic planning; Organizational leadership; Process management; Project managementDDC classification: 658.4013 Subject: Business
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