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Customer driven services management / Balachandran, S.

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BookPublisher: New Delhi : Response Book, 2004Edition: 2nd ed.Description: Xiii, 304p.ISBN: 0761932550 :.Subject(s): Customer service; Management | Customer driven Management; Indian customer Service; Customer service | | DDC classification: 658.8 Subject: Business

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Item type	Current location	Call number	Copy number	Status	Date due
CIU Library	General Stacks	658.8 B171c (Browse shelf)	1	Available

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Previous	658.8 A342d 2003 Data analysis and decision making /	658.8 A615 Annual editions : marketing 2000 /2001 /	658.8 A615 Annual editions : marketing 2000 /2001 /	658.8 B171c Customer driven services management /	658.8 B329m Managing services marketing : text and readings /	658.8 B368m Marketing : principles and perspectives /	658.8 B368m Marketing : principles and perspectives /	Next