Normal view MARC view ISBD view

Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner

Material type: materialTypeLabel

BookSeries: Publisher: Boston : Irwin/McGraw-Hill, 2000Edition: 2nd.Description: xxviii,620p. : ill.ISBN: 0072312211 :.Subject(s): Service marketing

DDC classification: 658.8 Subject: Business

Tags from this library: No tags from this library for this title. Log in to add tags.

average rating: 0.0 (0 votes)

Item type	Current location	Call number	Copy number	Status	Date due
CIU Library	General Stacks	658.8 Z48s 2000 (Browse shelf)	1	Checked out	06/03/2016
CIU Library	General Stacks	658.8 Z48s 2000 (Browse shelf)	2	Checked out	06/03/2016

Previous								Next
Previous	658.8 X3m 2000 Marketing in the new millennium : 36 trends that will change business and marketing /	658.8 Z48s Services martketing : integrating customer focus across the firm /	658.8 Z48s 2000 Services marketing : integrating customer focus across the firm /	658.8 Z48s 2000 Services marketing : integrating customer focus across the firm /	658.8 Z48s 2003 Services marketing : integrating customer focus across the firm /	658.8 Z48s 2003 Services marketing : integrating customer focus across the firm /	658.8 Z48s 2021 Services marketing : integrating customer focus across the firm /	Next