Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / Gary Heil, Tom Parker, Rick Tate
By: Heil, Gary.
Contributor(s): Parker, Tom | Tate, Rick.
Material type:
BookPublisher: New York : John Wiley, 1995Edition: 1st ed.Description: xxvi,290p.ISBN: 0471286311.Subject(s): Leadership | Customer satisfaction; Organizational changeDDC classification: 658.812 Subject: Business
| Item type | Current location | Call number | Copy number | Status | Date due |
|---|---|---|---|---|---|
| CIU Library | General Stacks | 658.812 H466l (Browse shelf) | 1 | Available |
Business
2000-08-19
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