The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy
By: McCarthy, Dennis G
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Material type: 
BookPublisher: New York : John Wiley, 1997Edition: 1st ed.Description: ix,198p.ISBN: 0471163899.Subject(s): Customer relations | Employee loyalty; Customer satisfaction; Customer loyaltyDDC classification: 658.812 Subject: Business
| Item type | Current location | Call number | Copy number | Status | Date due |
|---|---|---|---|---|---|
| CIU Library | General Stacks | 658.812 M123l 1997 (Browse shelf) | 1 | Available |
Business
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