Customer Service for Dummies /
By: Leland, Karen : Bailey, Keith.
Material type: BookPublisher: USA: Wiley, 2006Edition: 3rd ed.Description: 380p.: 27 cm.ISBN: 9780471768692.Subject(s): Customer Service -- MarketingDDC classification: 658.812 L537c 2006Item type | Current location | Call number | Copy number | Status | Date due |
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CIU Library | General Stacks | 658.812 L537c 2006 (Browse shelf) | 1 | Available |
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658.812 G382m 1993 Measuring customer satisfaction / | 658.812 H417m Managing customer service / | 658.812 H466l 1995 Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality / | 658.812 L537c 2006 Customer Service for Dummies / | 658.812 L933c Customer service : skills and concepts for success / | 658.812 L933c Customer service : skills and concepts for success / | 658.812 M123l 1997 The loyalty link : how loyal employees create loyal customers / |
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