The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson
By: Thompson, Harvey.
Material type:
BookPublisher: New York : McGraw-Hill, 2000Edition: 1st ed.Description: xv,247p. : ill.ISBN: 0071352104.Subject(s): Marketing | Customer interaction; Customer managementDDC classification: 658.812 Subject: Business
| Item type | Current location | Call number | Copy number | Status | Date due |
|---|---|---|---|---|---|
| CIU Library | General Stacks | 658.812 T468c (Browse shelf) | 1 | Available |
Business
2004-05-24
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