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Customer relationship management /

By: Peelen, Ed.
Material type: materialTypeLabelBookPublisher: New Delhi: Pearson education, c2005Description: xvi, 433p. : Ills., figs., charts, graphs, tables; 24 cm.ISBN: 9788131725405.Subject(s): Customer relations | Consumer behaviorDDC classification: 658.812
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Item type Current location Call number Copy number Status Date due
CIU Library General Stacks 658.812 P374c 2005 (Browse shelf) 1 Available

Includes Index

Includes references

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