The Nordstrom way : the inside story of America's \ 1 customer service company / Robert Spector, Patrick D. McCarthy
By: Spector, Robert
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Contributor(s): McCarthy, Patrick D.
Material type: 
BookPublisher: New York : John Wiley, 1995Edition: 1st ed.Description: ix,244p.ISBN: 0471584967.Subject(s): Customer service | Nordstrom; Department stores; EntrepreneursDDC classification: 658.800973 Subject: Business
| Item type | Current location | Call number | Copy number | Status | Date due |
|---|---|---|---|---|---|
| CIU Library | General Stacks | 658.800973 S742n 1995 (Browse shelf) | 1 | Available |
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