| 000 | 00646nam a2200205 a 4500 | ||
|---|---|---|---|
| 999 |
_c1747 _d1747 |
||
| 020 | _a8178083523 : | ||
| 082 | 0 | 4 | _a658.8 |
| 100 | 1 |
_aLovelock, Christopher _910262 |
|
| 245 | 0 | 0 |
_aServices marketing : people, technology, strategy / _cChristopher Lovelock |
| 250 | _a4th | ||
| 260 |
_aDelhi : _bAddison Wesley Longman, _c2001. |
||
| 300 |
_axviii,717p. : _bill |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aService marketing _926636 |
| 650 | 2 | 7 |
_aService management; Customer; Competitive market _926637 |
| 942 | _cBK | ||