000 00735nam a2200205 a 4500
008 110328s1997 a g 000 eng d
020 _a0787908576
040 _aBD-DhIUB
_cBD-DhIUB
082 0 4 _a658.8
_219
100 1 _aStowell, Daniel M.
245 0 0 _aSales, marketing, continuous improvement : six best practices to achieve revenue growth and increase customer loyalty /
_cDaniel M. Stowell
250 _a1st ed.
260 _aSan Francisco :
_bJossey-Bass Publishers,
_c1997.
300 _axvii,286p. :
_bill
520 0 _aBusiness
556 _a2002-05-15
650 1 7 _aSelling
_2Spines
650 2 7 _aCustomer; Customer relations; Work groups; Organizational change; Corporate culture
_2Spines
999 _c1903
_d1903