| 000 | 00430nam a2200157 a 4500 | ||
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| 020 | _a8190001981 : | ||
| 082 | 0 | 4 | _a658.812 |
| 100 | 1 |
_aBatra, Promod _93694 |
|
| 245 | 0 | 0 |
_aSimple ways to make your customers happy / _cPromod Batra |
| 250 | _a1st ed. | ||
| 260 |
_aNew Delhi : _bThink Inc / Promod Batra, _c2000. |
||
| 300 |
_a101p. : _bill |
||
| 520 | 0 | _aBusiness | |
| 650 | 1 | 7 |
_aMarketing - Customers relations _93695 |
| 942 | _cBK | ||
| 999 |
_c2232 _d2232 |
||