000 00802nam a2200241 a 4500
008 110328s2000 a g 000 eng d
020 _a8-29700271 :
_cTk.562.50
040 _aBD-DhIUB
_cBD-DhIUB
082 0 4 _a658.8
_219
100 1 _aHaksever, Cengiz
245 0 0 _aService management and operations /
_cCengiz Haksever, Barry Render, Roberta S. Russell, Robert G. Murdick
250 _a2nd
260 _aDelhi :
_bPearson Education (Singapore),
_c2000.
300 _axx,584p. :
_bill
520 0 _aBusiness
556 _a2004-02-19
650 1 7 _aService management
_2Spines
650 2 7 _aService operations; Human resource management; Project management
_2Spines
700 1 _aRender, Barry
700 1 _aRussell, Roberta S.
700 1 _aMurdick, Robert G.
999 _c2847
_d2847