| 000 | nam a22 4500 | ||
|---|---|---|---|
| 999 |
_c6984 _d6984 |
||
| 020 | _a9780471768692 | ||
| 082 | _a658.812 L537c 2006 | ||
| 100 |
_aLeland, Karen : Bailey, Keith _910724 |
||
| 245 | _aCustomer Service for Dummies / | ||
| 250 | _a3rd ed. | ||
| 260 |
_aUSA: _bWiley, _c2006. |
||
| 300 |
_a380p.: _b27 cm. |
||
| 650 |
_aCustomer Service _vMarketing _910726 |
||
| 942 | _cBK | ||