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Total quality management : text, cases and readings /

Ross, Joel E.

Total quality management : text, cases and readings / Joel E. Ross - 3rd - Boca Raton : St. Luice Press, 1999. - xv,550p. : ill

Business

2003-04-22

ISBN: 157444266X : Tk.2849.05

Subjects--Topical Terms:
Total quality management
Leadership; Strategic planning; Human resource; Customer; Cost

Dewey Class. No.: 658.401307226

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