CIU Library and Learning Resources Centre (LLRC)

Quality management /

Gitlow, Howard S.

Quality management / Howard S. Gitlow, Alan J. Oppenheim, Rosa Oppenheim, David M. Levine - 3rd - Boston : McGraw-Hill, 2005. - xviii,797p. : ill - McGraw-Hill/Irwin series operations and decision sciences .

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Quality management
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