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Total quality management /

Suganthi, L.

Total quality management / L. Suganthi, Anand A. Samuel - 1st ed. - New Delhi : Prentice-Hall of India, 2004. - xiii,394p. : ill.

Business

ISBN: 8120326555 :

Subjects--Topical Terms:
Total quality management
Quality planning; Customer orientation; Quality ambience; Team development; Reliability; Cost; TQM road map

Dewey Class. No.: 658.4013

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Total quality management /