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Quality management : creating and sustaining organizational effectiveness /

Summers, Donna C.S.

Quality management : creating and sustaining organizational effectiveness / Donna C.S. Summers - 1st ed. - New Delhi : Prentic-Hall 0f Insia, 2005. - xii,409p. : ill.

Business

ISBN: 8120328213 :

Subjects--Topical Terms:
Quality management
Organizational effectiveness; Quality systems; Strategic planning; Organizational leadership; Process management; Project management

Dewey Class. No.: 658.4013

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