Normal view MARC view ISBD view

Customer retention through quality leadership : the baxter approach /

Fliehman, Deborah G.

Customer retention through quality leadership : the baxter approach / Deborah G. Fliehman, David D. Auld - 1st ed. - Milwaukee, Wisconsin : ASQC Quality Press, 1993. - xii,233p. : ill

Business

ISBN: 0873891678 :

Subjects--Topical Terms:
Customer satisfaction
Customer relation; Quality of product

Dewey Class. No.: 658.812

Place hold
Print
Cite
Add to your cart (remove)
Suggest for purchase
Save record
BIBTEX Dublin Core MARCXML MARC (non-Unicode/MARC-8) MARC (Unicode/UTF-8) MARC (Unicode/UTF-8, Standard) MODS (XML) RIS
More searches

Search for this title in:
Other Libraries (WorldCat) Other Databases (Google Scholar) Online Stores (Bookfinder.com) Open Library (openlibrary.org)

CIU Library and Learning Resources Centre (LLRC)

Customer retention through quality leadership : the baxter approach /