Customer retention through quality leadership : the baxter approach /
Fliehman, Deborah G.
Customer retention through quality leadership : the baxter approach / Deborah G. Fliehman, David D. Auld - 1st ed. - Milwaukee, Wisconsin : ASQC Quality Press, 1993. - xii,233p. : ill
Business
0873891678 :
Customer satisfaction
Customer relation; Quality of product
658.812
Customer retention through quality leadership : the baxter approach / Deborah G. Fliehman, David D. Auld - 1st ed. - Milwaukee, Wisconsin : ASQC Quality Press, 1993. - xii,233p. : ill
Business
0873891678 :
Customer satisfaction
Customer relation; Quality of product
658.812