Services marketing : people, technology, strategy / (Record no. 1747)
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000 -LEADER | |
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fixed length control field | 00646nam a2200205 a 4500 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
ISBN | 8178083523 : |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
100 1# - MAIN ENTRY--AUTHOR NAME | |
Personal name | Lovelock, Christopher |
245 00 - TITLE STATEMENT | |
Title | Services marketing : people, technology, strategy / |
Statement of responsibility, etc | Christopher Lovelock |
250 ## - EDITION STATEMENT | |
Edition statement | 4th |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication | Delhi : |
Name of publisher | Addison Wesley Longman, |
Year of publication | 2001. |
300 ## - PHYSICAL DESCRIPTION | |
Number of Pages | xviii,717p. : |
Other physical details | ill |
520 0# - SUMMARY, ETC. | |
Summary, etc | Business |
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Service marketing |
650 27 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical Term | Service management; Customer; Competitive market |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | CIU Library |
Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Copy number | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
CIU Library | CIU Library | General Stacks | 03/01/2002 | Karim International | 540.00 | 658.8 L899s 2001 | 003257 | 1 | 03/01/2002 | CIU Library | ||||
CIU Library | CIU Library | General Stacks | 21/04/2011 | Karim InternationalSmart BooksRiza Enterprise | 540.00 | 658.8 L899s 2001 | 004217 | 2 | 07/09/2015 | CIU Library | ||||
CIU Library | CIU Library | General Stacks | 01/09/2003 | Riza Enterprise | 540.00 | 658.8 L899s 2001 | 004306 | 3 | 01/09/2003 | CIU Library |