CIU Library and Learning Resources Centre (LLRC)

Total quality management / (Record no. 3757)

MARC details
000 -LEADER
fixed length control field 00985nam a2200241 a 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 8120328833 :
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.4013
100 1# - MAIN ENTRY--AUTHOR NAME
Personal name Besterfield, Dale H.
245 00 - TITLE STATEMENT
Title Total quality management /
Statement of responsibility, etc Dale H. Besterfield, Carol Besterfield-Michna, Glen H. Besterfield, Mary Besterfield-Sacre
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication New Delhi :
Name of publisher Prentice-Hall of India,
Year of publication 2003.
300 ## - PHYSICAL DESCRIPTION
Number of Pages xi,640p. :
Other physical details ill.
520 0# - SUMMARY, ETC.
Summary, etc Business
650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Total quality management
650 27 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Leadership; Customer satisfaction; Employee involvement; Performance measures; Information Technology; Environmental management; Products liability; Management tools; Process control; Experimental design
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Besterfield-Michna, Carol
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Besterfield, Glen H.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Besterfield-Sacre, Mary
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type CIU Library
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Full call number Accession Number Copy number Price effective from Koha item type
        CIU Library CIU Library General Stacks 20/03/2006 Karim International 675.00 658.4013 B561t 2003 006049 1 20/03/2006 CIU Library
        CIU Library CIU Library General Stacks 20/03/2006 Karim International 675.00 658.4013 B561t 2003 006050 2 20/03/2006 CIU Library
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