TQM in the service sector / (Record no. 3759)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00647nam a2200217 a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 8172249535 : |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4013 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Mohanthy, R.P. |
| 245 00 - TITLE STATEMENT | |
| Title | TQM in the service sector / |
| Statement of responsibility, etc | R.P. Mohanthy, R.R. Lakhe |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 1st ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Mumbai : |
| Name of publisher | Jaico Publishing, |
| Year of publication | 2006. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 598p. : |
| Other physical details | ill. |
| 520 0# - SUMMARY, ETC. | |
| Summary, etc | Business |
| 650 17 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | TQM |
| 650 27 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Service quality model; Analytical tools; Quality measurement |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Lakhe, R.R. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | CIU Library |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| CIU Library | CIU Library | General Stacks | 18/04/2006 | Karim International | 576.00 | 658.4013 M697t 2006 | 006056 | 1 | 18/04/2006 | CIU Library |