CIU Library and Learning Resources Centre (LLRC)

Customer Service for Dummies / (Record no. 6984)

MARC details
000 -LEADER
fixed length control field nam a22 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
ISBN 9780471768692
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 L537c 2006
100 ## - MAIN ENTRY--AUTHOR NAME
Personal name Leland, Karen : Bailey, Keith
245 ## - TITLE STATEMENT
Title Customer Service for Dummies /
250 ## - EDITION STATEMENT
Edition statement 3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication USA:
Name of publisher Wiley,
Year of publication 2006.
300 ## - PHYSICAL DESCRIPTION
Number of Pages 380p.:
Other physical details 27 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical Term Customer Service
Form subdivision Marketing
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type CIU Library
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Full call number Accession Number Copy number Price effective from Koha item type
        CIU Library CIU Library General Stacks 07/11/2022 Gifted By American Corner, Chittagong 658.812 L537c 2006 011543 1 10/11/2022 CIU Library
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