Entry Personal Name

Number of records used in: 2

001 - CONTROL NUMBER

• control field: 9916

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20220719151349.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 220719|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

100 ## - HEADING--PERSONAL NAME

• Personal name: Zeithmal, Valarie A.:

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt): Zeithmal, Valarie A.: Mary Jo Bitner : Dwayne D. Gremler : Ajay Pandit., Services marketing : integrating customer focus across the firm /, 2019.