Services marketing : integrating customer focus across the firm / Valarie A. Zeithmal, Mary Jo Bitner

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Material type: Text

TextPublication details: New Delhi : Tata McGraw-Hill Publishing, 2003.Edition: 3rdDescription: xx,668p. : illISBN:

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Subject: Business

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Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
CIU Library	CIU Library General Stacks	658.8 Z48s 2003 (Browse shelf(Opens below))	1	Available	004737
CIU Library	CIU Library General Stacks	658.8 Z48s 2003 (Browse shelf(Opens below))	2	Available	004738

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