Managing customer service / Jenny Hayes, Frances Dredge

By:

Contributor(s):

Material type: Text

TextPublication details: England : Gower, 1998.Edition: 1st edDescription: xii,169p. : illISBN:

Subject(s):

DDC classification:

Subject: Business

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Copy number	Status	Barcode
CIU Library	CIU Library General Stacks	658.812 H417m (Browse shelf(Opens below))	1	Available	005649

Previous								Next
Previous	658.812 D122c 1995 Customer integration : the quality function deployment (QFD) leader's guide for decision making /	658.812 F621c 1993 Customer retention through quality leadership : the baxter approach /	658.812 G382m 1993 Measuring customer satisfaction /	658.812 H417m Managing customer service /	658.812 H466l 1995 Leadership and the customer revolution : the messy, unpredictable, and inescapably human challenge of making the rhetoric of change a reality /	658.812 L537c 2006 Customer Service for Dummies /	658.812 L933c Customer service : skills and concepts for success /	Next