Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner

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Material type: Text

TextSeries: Publication details: Boston : Irwin/McGraw-Hill, 2000.Edition: 2ndDescription: xxviii,620p. : illISBN:

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Subject: Business

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Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
CIU Library	CIU Library General Stacks	658.8 Z48s 2000 (Browse shelf(Opens below))	2	Checked out	06/03/2016	003253
CIU Library	CIU Library General Stacks	658.8 Z48s 2000 (Browse shelf(Opens below))	1	Checked out	06/03/2016	001501

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