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The innovation edge : creating strategic breakthroughs using the voice of the customer / William Barnard, Thomas F. Wallace
Material type:
TextSeries: Publication details: Essex Junction, VT : Omneo, 1994.Edition: 1st edDescription: xii,180p. : illISBN: - 0939246414
- 658.8105
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| CIU Library | CIU Library General Stacks | 658.8105 B259i 1994 (Browse shelf(Opens below)) | 1 | Available | 001613 |
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| 658.8100722 W936s 1989 Sales management : text and cases / | 658.8101 C563s Sales force management / | 658.8101 S534s 1995 Strategies into the 1990s : the masterplan guide to profitable sales and marketing development / | 658.8105 B259i 1994 The innovation edge : creating strategic breakthroughs using the voice of the customer / | 658.812 B334s Simple ways to make your customers happy / | 658.812 B334s 1999 Simple ways to manage your service customers : service management ideas / | 658.812 C987 2000 Customer relationship management : a strategic imperative in the world of e-business / |
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