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The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy
Material type:
TextPublication details: New York : John Wiley, 1997.Edition: 1st edDescription: ix,198pISBN: - 0471163899
- 658.812
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| CIU Library | CIU Library General Stacks | 658.812 M123l 1997 (Browse shelf(Opens below)) | 1 | Available | 001699 |
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| 658.812 L537c 2006 Customer Service for Dummies / | 658.812 L933c Customer service : skills and concepts for success / | 658.812 L933c Customer service : skills and concepts for success / | 658.812 M123l 1997 The loyalty link : how loyal employees create loyal customers / | 658.812 P374c 2005 Customer relationship management / | 658.812 T468c The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / | 658.812 T468c 2000 The customer-centered enterprise : |
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