Image from Amazon.com
The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / Harvey Thompson.
Material type:
TextPublication details: New York : McGraw-Hill, c2000.Description: xv, 247 p. : illISBN: - 0071352104
- 9780071352109
- 658.812 T468c 2000
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| CIU Library | CIU Library General Stacks | 658.812 T468c 2000 (Browse shelf(Opens below)) | 1 | Available | 011678 |
Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| 658.812 M123l 1997 The loyalty link : how loyal employees create loyal customers / | 658.812 P374c 2005 Customer relationship management / | 658.812 T468c The customer-centered enterprise : how IBM and other world-class companies achieve extraordinary results by putting customers first / | 658.812 T468c 2000 The customer-centered enterprise : | 658.8120285 S839c Customer service on the internet : building relationships, increasing loyalty, and staying competitive / | 658.816 M753p Pricing : making profitable decisions / | 658.816 M753p 2003 Pricing : making profitable decisions / |
Includes index.
There are no comments on this title.
Log in to your account to post a comment.