TY  - BOOK
AU  - Joiner,Brian L.
TI  - Fourth generation management
T2  - McGraw-Hill series in management and organization
SN  - 0-07-113403-4 :
U1  - 658.4 
PY  - 1994///
CY  - New York
PB  - McGraw-Hill
KW  - Total quality management
KW  - Organizational change; Strategic planning; Customer
N2  - Management
ER  -