TY  - BOOK
AU  - Burkan,Wayne
TI  - Wide angle vision : beat your competiton by focusing on fringe competitiors, lost customers, and rogue employees
SN  - 0471134163
U1  - 658.8 
PY  - 1996///
CY  - New York
PB  - John Wiley
KW  - Consumer satisfaction
KW  - Competition; Employee selection
N2  - Business
ER  -