TY - BOOK AU - Kotler,Philip TI - Marketing management SN - 8120316096 : U1 - 658.8 19 PY - 2001/// CY - New Delhi PB - Prentice-Hall of India KW - Marketing management KW - Spines KW - Customer satisfaction; Markets; Strategic planning; Marketing opportunities; Marketing environment; Consumer markets; Buyer behavior; Business markets N2 - Business ER -