TY  - BOOK
AU  - Batra,Promod
TI  - Simple ways to make your customers happy
SN  - 8190001981 :
U1  - 658.812 
PY  - 2000///
CY  - New Delhi
PB  - Think Inc / Promod Batra
KW  - Marketing - Customers relations
N2  - Business
ER  -