TY  - BOOK
AU  - Prescott,Bryan D.
TI  - Creating a world class quality organisation : 10 essentials for business success
SN  - 0749417404 :
U1  - 658.1 
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - Organization
KW  - Total quality; Business success; Leadership; Training; Customer satisfaction
N2  - Business
ER  -