TY  - BOOK
AU  - Knod,Edward M.
AU  - Schonberger,Richard J.
TI  - Operations management : meeting customers' demands
T2  - McGraw-Hill / Irwin series in operations and decision sciencies
SN  - 0071202161 :
U1  - 658.5 
PY  - 2001///
CY  - Boston
PB  - McGraw-Hill / Irwin
KW  - Operations management
KW  - Customers demand; Production management
N2  - Business
ER  -