TY - BOOK AU - Imai,Masaaki TI - Gemba Kaizen : a commonsense, law, cost approach to management T2 - McGraw-Hill management and organization series SN - 0071189084 : U1 - 658.5 PY - 1997/// CY - Boston PB - McGraw - Hill KW - Industrial management KW - Service industries - Management; Gemba Kaizen; Housekeeping; Visual management N2 - Business ER -